You may request a return or exchange within 48 hours (2 days) of receiving your order.
To qualify:
The product must be unused.
The product must not be opened.
The product must not be damaged.
Packaging should remain intact and in original condition.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
At Derma Pakistan, we deliver nationwide using Pakistan's most trusted courier partners.
📦 Processing Time: Orders are processed and shipped within 24 hours of confirmation.
🚚 Delivery Time:
Major Cities (Lahore, Karachi, Islamabad): 2–3 business days
Other Cities: 3–4 working days
Remote Areas: 4–5 working days
⚠️ Deliveries may be delayed due to unexpected weather or political conditions across Pakistan.
Where are your products manufactured?
Our products are manufactured within Pakistan. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.